FAQ

Evie & Park is a handcrafted candle company specializing in high-quality candles, wax melts, and car diffusers. Our products are designed to elevate your space with luxurious scents and a touch of personality.

We currently ship within the United States. Orders are processed within 3-5 business days, and shipping usually takes an additional 5-7 business days, depending on your location. You’ll receive a tracking number via email once your order ships.

Yes! We offer free shipping on all orders over $75.

We accept returns on unused and unopened items within 14 days of delivery. For full details, visit our Refund Policy page.

If your item arrives damaged, please email us at hello@eviepark.com within 7 days of receiving your order. Include a photo of the damaged item, and we’ll work to resolve the issue.

• Trim your wick to 1/4 inch before each use.
• Allow the wax pool to reach the jar's edges during each burn to prevent tunneling.
• Do not burn your candle for more than 4 hours at a time.

We use premium soy wax, phthalate-free fragrances, and cotton wicks to ensure a clean, long-lasting burn. Our candles are not colored, offering a minimalist aesthetic that complements any decor.

Yes! We love creating custom candles for events, weddings, and gifts. We also offer wholesale options for retailers. Contact us at hello@eviepark.com for more details.

Yes, we offer digital gift cards in $10, $25, $50, and $100 denominations. You can also include a handwritten gift message with your order by adding your message at checkout.

We currently operate online but often attend farmers' markets and pop-up events. Follow us on social media to see where we’ll be next!